Filed under: SSBB, Wii, Wii Disc Read Error, Wii Repair Guide, Wii Repair Journey | Tags: SSBB, Wii, Wii Disc Error, Wii Disc Read Error, Wii Repair, Wii Repair Guide, Wii Repair Journey
I have setup this page to detail my journey on getting my new Nintendo Wii repaired. I just happen to be part of the “very small percentage” of wii consoles suffering from a hardware problem.
“The Game Disc could not be read. Please read the Wii operations Manual for more information.”
This relentless error message will occur randomly while playing the new Super Smash Bros. Brawl game from Nintendo. Nintendo of America has announced that those suffering from the problem, which is most likely due to a dirty lens inside the machine, will be able to send their consoles in to be cleaned, and has set up a web page detailing the specifics of the situation.
“Super Smash Bros. Brawl utilizes a double-layer disc which has a large memory capacity. A very small percentage of Wii consoles may have trouble consistently reading data off this large capacity disc if there is some contamination on the lens of the disc drive.”
I hope this article will help you get your Wii fixed and get it back in a speeder fashion! I will also be reporting the time and solution taken to repair my Wii.
Repair Instructions:
First report the problem with Nintendo and fill out this form Wii Repair Form
– I lacked a printer so i opted to have my shipping label, well shipped to me.
Received my UPS shipping label in exactly two days time.
With the label I received shipping instructions on how to ship my Wii back to be repaired. They will explain shipping container, drop off location etc..
” Because of the nature of this issue, you must send in your Wii Console in addition to your Super Smash Bros. Brawl disc. Please ensure the disc is NOT inside the system. Place your Super Smash Bros. Brawl disc in the game disc case it came in as this will protect the game during shipping.”
I was curious as to why Nintendo needs your Brawls disc?
I’ll update this page with info on how my repair went, currently have not shipped the Wii.
Well my Wii has been shipped
I got some bubble wrap from work, cause I went to Target and they wanted to charge me about four dollars down here in the south. Which I thought was pretty sad. I have been pondering the thought that if bubble wrap is such an expensive commodity that itself should be wrapped in bubble wrap to ensure that none of its bubbles are popped.
Anyway I called UPS to have them pick it up, and they were more than willing to do so. They even offered to have a local driving come that day to pick the box up. Nintendo had sent me a free of charge 2nd DAY AIR prepaid return label. So everything so far has been great service.
– Salvatore
Some other readers feedback on the issue!
I sent mine in this weekend. It was just received today (Didn’t ship until Monday). I’m in New England, yet my Wii went to Redmond, WA. After doing a little research on the Nintendo site, I found out that there is a New York (as well as a California) repair location for the US. WTF? If it went to NY, I’d have it by tomorrow (Friday), instead I’ll be waiting for this “expedited” repair process. *NATCH*











